No. The USA, UK, and EU fulfillment centers only ship domestically within their respective regions. If the product you want is not available in your regional catalog, you can order it from our Global catalog instead. We offer free shipping worldwide from our Global warehouse, with an estimated transit time of 7–17 business days.

Because we use an automated system to process and ship orders as quickly as possible, orders cannot be canceled once placed. Please double-check your items and shipping details before completing checkout.

Please contact our customer support team immediately at soilmate.collective@gmail.com. We can update your shipping details only if the order has not yet been processed or dispatched by our fulfillment partner. Once a tracking number is generated, the address cannot be changed.

If your item arrives damaged, defective, or incorrect, please email us within 5 days of delivery at soilmate.collective@gmail.com with clear photo or video proof of the damage. Once verified, we will gladly process a brand-new replacement shipment at no extra cost to you. Please note we strictly do not accept returns or refunds for change of mind.

Our items ship directly from our global fulfillment centers. A tracking link will be emailed to you as soon as your package ships.Estimated Transit Times:

UK: 3–7 Business Days

USA: 3–7 Business Days

EU: 3–9 Business Days

Global: 7–17 Business Days