Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days.
Shipping Rates & Delivery Times
| Destination | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 5-14 business days |
| 🇪🇺 Europe | 5-14 business days |
| 🇵🇭 Philippines | 5-15 business days |
| 🇫🇷 France | 15-50 business days |
| 🌍 Other Countries | 7-20 business days |
Our products are shipped directly from our factory to fulfillment warehouses closest to your location to ensure the fastest delivery possible.
Shipping Cost Shipping costs are included in the product price at checkout.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Lost or Damaged Packages Please contact us at soilmate.collective@gmail.com and we will resolve it promptly.